Privacy Policy

Introduction

This Privacy Policy explains how The Green Perennialist (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or purchase our products and services. We are committed to handling your data responsibly and transparently, in line with UK GDPR and the Data Protection Act 2018.

By using our website, you agree to the practices described in this policy.

Who We Are

The Green Perennialist, Maes Gwyn Farm, Carmel, Caernarfon, Gwynedd,

UK Email: [insert email]

We sell perennial plants, seeds, horticultural resources, workshops, and associated products.

Information We Collect

We collect information in the following categories:

A. Information You Provide

Name
Email address
Postal address
Phone number (if provided)
Payment details (processed securely by third‑party providers)
Order history
Workshop bookings
Messages sent through contact forms or email

B. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Cookies and similar technologies

This helps us improve website performance and user experience.

C. Digital Products & Workshops

If you purchase digital guides or book workshops, we may collect:

Access logs (e.g., download confirmation)
Attendance information

How We Use Your Information

We use your data to:

Process and deliver orders
Provide customer support
Send order updates and delivery notifications
Manage workshop bookings
Improve our website and services
Send optional newsletters or updates (only if you opt in)
Comply with legal obligations

We do not sell or share your data with third parties for marketing.

Payment Processing

Payments are handled securely by trusted third‑party providers (e.g., Wix Payments, PayPal, Stripe). We never store your full payment card details.

Cookies

Our website uses cookies for the following purposes, in line with the developers terms and conditions:

Enable essential site functionality
Improve performance
Analyse traffic
Remember your preferences

You can manage or disable cookies through your browser settings.

Sharing Your Information

We only share your data with:

Delivery partners (to fulfil your order)
Payment processors
Website service providers (e.g., Wix)

These partners only receive the information necessary to perform their services.

We do not share your data with advertisers or unrelated third parties.

Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including:

Secure servers
Encrypted connections (HTTPS)
Restricted access to personal information

Data is stored within the UK or EEA by default. If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request a copy of your data
Withdraw consent for marketing at any time

To exercise these rights, contact us using the form at the bottom of this page.

Email Contact

We only send newsletters or updates beyond those required to satisfy your order if you explicitly opt in. You can unsubscribe at any time using the link in the email.

Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect data from children.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please use the contact form at the bottom of this page.